# Duplicate Rules: Unable to Create No Contact Record

The Duplicate Rules are typically setup to prevent duplicate contacts from being created. Typically, clients will have this setup for their contact record.

In some instances the following concern can occur when there is a [No Contact Record](https://sdoc.atlassian.net/wiki/spaces/SDOCS/pages/1009155965/Error+inserting+No+Contact+Record+User+does+not+have+permission+to+create+field+s+on+the+following+object+Contact) in use. Specifically when you are sending an email to a contact that does not exist and using the No Contact Record during contract creation you may see an error like “Duplicate contact cannot be created”. A simple fix is to delete the existing No Contact record, however in the case this is not preferred. You can set up a Duplicate Rule for the No Contact Record to be ignored.

### Instructions

Follow these instructions to create a Duplicate Rule for the No Contact Record to be ignored during contact creation:

1. Go to Setup
2. Then, Duplicate Rules
3. Select Duplicate Rules for Contact records.
4. You can create a condition like: Lastname | not equal to | No Contact Record


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sdocs.com/sdocs/automation-and-document-lifecycle/configure-email-delivery/duplicate-rules-unable-to-create-no-contact-record.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.